Frequently Asked Questions

Repairs due to wear and tear are covered by the scheme. For accidental damage, insurance will handle the claim, but you may need to pay an excess.

Leases don’t typically include insurance. You’ll need to arrange your own policy, ensuring it meets the leasing company’s requirements.

Some lease agreements offer a purchase option at the end of the term. Confirm this with your provider if it’s something you’re interested in.

You return the car to the leasing company. They’ll inspect it for damage and excess mileage. If all is in order, you can start a new lease or walk away.

Early termination is possible but may involve a significant fee. Check the terms of your agreement for details.

Leasing agreements often include a maintenance package covering servicing, tyre replacement, and breakdown cover. Always confirm this when signing your agreement.

You can choose annual mileage allowances from 5,000 to 30,000 miles. Exceeding the allowance may result in additional charges.

Leased vehicles can’t usually be permanently customised. However, temporary changes (like roof boxes or phone mounts) are allowed as long as they’re removed at the end of the lease.

Lease terms typically range from 24 to 48 months, depending on your preference and needs.

An EV lease is a long-term rental agreement where you pay monthly for the use of an electric vehicle. At the end of the term, you return the car without worrying about depreciation.

Your new EV will come with a basic tutorial, a FleetEV Driver Pack, and a charger. Delivery methods vary; the car might be driven to you or arrive on a transporter. If driven, it may have some mileage and minor dirt. If you have concerns about your EV’s condition upon delivery, please contact our team.